Delivery Policy

Shipping Methods

Shipping costs are excluded from the product prices and will be added to your final total.
For EFT Payments, parcels will only be packed and send when your payment is reflecting in our bank account.
Shipping is currently only within South Africa, excluding extreme rural areas, e.g. North Cape, Namaqualand, etc.

For Assorted Items, the images show the various options but the price is only for one item. 
If you want a specific item in the assortment, please state that in your optional info at checkout.

Please contact us on 0100 073 076 if you want delivery outside of South Africa.

Collection

Items may be collected from Byls Bridge Shop in Centurion on prior arrangement in exceptional cases .
Collections may only take place Mon-Fri between 16:00-17:00. (See "Find a Store" link for directions).


Courier Service

We use Fastway for reliable, efficient courier delivery in South Africa, except extreme remote areas.  For extreme remote areas we use SA Post Office* (see list below)

All Deliveries can be monitored by a tracking number on www.fastway.co.za

Cost: R50 door to door delivery with a tracking number and full insurance for delivery.  Delivery cost for orders more than R499 is FREE! *


Delivery Durations

Delivery will take between 2 - 9 working days from payment received. 

Please note that we do not process any orders / deliveries over weekends. 
You are welcome to submit your order on a weekend and we will start with it on Monday morning.


See details below:

Packing Time: 1 working day if we have it in stock, 3 working days if it's at one of our branches and 4-6 working days if we need to get it from our supplier.
(Please check the availability of the item when you purchase it)

Delivery Time: 1 to 2 working days courier service to Main Centers in South Africa (3 to 5 working days outside of main Centers)

Toy Adventures (Pty) Ltd cannot be held responsible for late deliveries made by the delivery party involved.
To avoid delivery delays,ensure that correct delivery details are supplied.
Toy Adventures (Pty) Ltd will replace damaged or lost items. This must be reported immediately with full details.  


For December Deliveries that need to be delivered before or on 24 December please note the following:

  • If you stay outside any main center your order must be paid by 14 December.
  • If you stay in a main center your order must be paid by 18 December.
  • After these date, Fastway cannot guarantee that you will receive your package before or on 24 December.
  • Main centers are:  Johannesburg, Pretoria, Rustenburg, Durban, Cape Town, George, Klerksdorp, Polokwane, Vaal, Bloemfontein, Nelspruit, Harrismith, East London and Port Elizabeth and all other big cities.
For any queries that need to be escalated to management, please use this e-mail address:  management@toyadventures.co.za and we will get back to you within 24 hours.


*List of Extreme remote areas where we will use Post Office. 

If you want us to use courier services for these towns, Please contact us as the delivery cost will be R400 per 10 kg volumetric:

City Name Post Code City Name Post Code City Name Post Code City Name Post Code
AGGENEYS 8893 EKULINDENI 1301 LOOPENG 8630 PHILIPSVILLE 8365
ALEXANDER BAY 8290 ETHEMBENI 8940 LOSASANENG 8593 PICONG 8607
ALEXANDERBAAI 8290 FERNIE 2339 LOTHAIR 2370 PIET PLESSIS 8621
ANDALUSIA PARK 8550 FERNIE NORTH 2342 LOXTON 6985 PLOOYSBURG 8350
ANDALUSIAPARK 8550 FERNIE-NOORD 2342 LUKHANYISWENI 8795 POFADDER 8890
ASKHAM 8814 FRASERBURG 6960 MADIBENG 8626 POKWANI 8565
BANKSDRIF 8576 GAMODUANA 8575 MADIPELESA 8537 POMFRET 8619
BELMONT 8720 GANSPAN 8552 MAGOGONG 8575 PORT NOLLOTH 8280
BITTERFONTEIN 8200 GANYESA 8613 MAGOGONG VILLAGE 8575 PROTEAHOF 8377
BLINKPUNT 8930 GARAGAMS 8223 MAGOGONG VILLAGE 8577 PUDIMOE 8581
BLOEMSMOND 8810 GARDENIA 8860 MANOKWANE 8561 RAINBOW VALLEY 8365
BLYVOORUITSIG 8890 GARIEPWATER 8822 MANTHESTAD 8585 REIVILO 8595
BOEGOEBERG 8943 GATA-LWA-TLOU 8625 MAPHOITSILE 8575 REKGATLHILE 8650
BONGANI 8730 GATAUTE 8567 MASINYASANA 7070 RIETFONTEIN 8811
BONITAPARK 8570 GEMSBOKPARK 8815 MATALENG 8375 RIETPOORT 8202
BONTEHEUWEL 8925 GLENRED 8627 MATHLOMOLA 8365 ROOIFONTEIN 8253
BONTHEUWEL 8925 GREEN GRASS 8568 MATJIESKLOOF 8240 ROOIPANVILLE 8745
BOTHITHONG 8582 GRIQUATOWN 8365 MATLAPANENG 8605 SALT LAKE 8731
BOTHITONG 8582 GROOTWATER 8751 MATSHENG 8594 SALTLAKE 8731
BRANDVLEI 8915 HANTAM 8190 MAYFLOWER 2335 SAUNDERSHOOGTE 8710
BRAY 8620 HARTSVALLEI 8534 MELTONWOLD 7071 SEKHING 8599
BREIPAAL 8730 HEBRON PARK 8510 MIER 8811 SHALENG 8596
BUFFELS RIVER 8251 HEUNAAR 8611 MMADITHAMAGA DORP 8593 SIZAMELE 8280
BUFFELSRIVIER 8251 HOLPAN 8505 MMADITHAMAGA VILLAGE 8593 SKEMA 8185
BULL HILL 8535 HONDEKLIP BAY 8222 MMAMUTLE 8591 SOEBATSFONTEIN 8257
BULLETRAP 8260 HONDEKLIPBAAI 8222 MODIMONG 8597 SONDERWATER 8340
CALVINIA 8190 IKAGELENG 8345 MODULAR RANGE 8598 STEINKOPF 8244
CALVINIA WEST 8190 IKHUTSENG 8530 MODUTUNG VILLAGE 8575 STEYNVILLE 8750
CALVINIA-WES 8190 KAREEHOF 8340 MOLELEMA 8586 SUTHERLAND 6920
CARNARVON 8925 KENHARDT 8900 MOROKWENG 8614 SWARTKOP 8809
CAROLUSBERG 8247 KEWTOWN 8190 MOTSWEDIMOSA 8701 TADCASTER 8560
CASSEL 8587 KGOKGOLE 8623 MOTSWEDING 8576 TAUNG 8584
CHOSENG 8631 KGOMOTSO 8589 MPULUZI 2335 TAUNG STATION 8580
CHRISSIESMEER 2332 KLEINSEE 8282 MYRA 8606 TERESA 9758
COKONYANE 8608 KLEINZEE 8282 NEW BRIGHT 7070 TIDIMALO 8377
CONCORDIA 8271 KLEURLINGWOONBUURT 8930 NEW BRIGHTON 7070 TLAKGAMENG 8616
DE BEERSHOOGTE 8375 KLIPRAND 8205 NEWTOWN 8190 TLHAKGAMENG 8616
DE HEUWEL X15 8940 KOINGNAAS 8249 NIEKERKSHOOP 8930 TOSCA 8618
DELPORTSHOOP 8377 KOKOMENG 8590 NIEUWOUDTVILLE 8180 TSEOGE 8617
DIKHUTING VILLAGE 8609 KOMAGGAS 8242 NOENIEPUT 8813 VAALWATER 8240
DIPITSING 8575 KOOPMANSFONTEIN 8391 NOLLOTHVILLE 8280 VALSPAN 8553
DITHAKONG 8604 KOTZESHOOP 8246 NORLIM 8583 VAN ZYLSRUS 8467
DORING BAY 8151 KOTZESRUS 8204 NOURIVIER 8252 VERGELEE 8622
DORINGBAAI 8151 KUBOES 8292 ONSEEPKANS 8892 VIOOLSDRIF 8246
DRY HARTS 8588 LAMBRECHTSDRIF 8820 ORANGE RIVER 8751 VOLLGRAAFFSIG 8824
DRYFSAND 8294 LANGVERWAG 8870 OSHOEK 2356 VORSTERSHOOP 8615
DUNDONALD 2336 LEKKERSING 8283 OSHOEK BORDER POST 2356 WARBERTON 2333
DUNDONALD EXT 2 2336 LEKUNG 8592 OU WOONBUURT 8930 WARRENVALE 8530
DUNDONALD UIT 2 2336 LEPELSFONTEIN 8207 PAULSHOEK 8221 WEGDRAAI 8826
EBENHAESER 8149 LOCHIEL 2337 PELLA 8891 WILLISTON 8920
EKSTEENFONTEIN 8284 LOERIESFONTEIN 8185 PHILANDERSBRON 8811 WINDSORTON 8510